Terms and Conditions - 1/21/25

1. Introduction

Welcome to Done Rite Carpet Care. By engaging our services, you agree to adhere to the following terms and conditions. These terms are designed to ensure clarity and mutual understanding between Done Rite Carpet Care ("we," "us," "our") and our clients ("you," "your").

2. Services Offered

We provide a range of cleaning services, including but not limited to:

Carpet Cleaning

Hardwood & Laminate Floor Care

Dryer Vent Cleaning & Unclogging

Air Duct Cleaning & Sanitizing

Tile, Grout & Natural Stone Cleaning

Upholstery Cleaning & Leather Care

Pet Odor & Spot Removal

Detailed descriptions of our services can be found on our website:

3. Booking and Appointments

Scheduling: Appointments can be scheduled by contacting us at (805) 653-0871 or through our website's contact form.

Confirmation: All appointments will be confirmed via phone or email.

Rescheduling/Cancellation: Please provide at least 24 hours' notice for any changes or cancellations. Late cancellations may incur a fee.

4. Pricing and Payment

Estimates: We offer free, no-obligation estimates for all services.

Payment Terms: Payment is due upon completion of services unless otherwise agreed upon in writing.

Accepted Methods: We accept cash, checks, and major credit cards.

Late Payments: Late payments may incur additional fees.

5. Service Satisfaction Guarantee

We stand by the quality of our services. If you're not satisfied, please contact us within 48 hours, and we'll address any concerns promptly.

6. Client Responsibilities

Access: Ensure that we have clear access to the areas scheduled for cleaning.

Personal Belongings: Please secure or remove valuable items from the service areas.

Pets: Kindly keep pets in a safe area away from the service zones.

7. Liability

While we take utmost care during our services, we are not responsible for pre-existing conditions, including but not limited to:

Permanent stains

Wear and tear

Color fading

8. Use of Cleaning Products

We utilize eco-friendly and non-toxic cleaning products. If you have any specific allergies or sensitivities, please inform us prior to the service.

9. Modifications to Terms

We reserve the right to modify these terms and conditions at any time. Any changes will be updated on our website.

10. Contact Information

For any questions or concerns regarding these terms, please contact us at:

Phone: (805) 653-0871

By engaging Done Rite Carpet Care, you acknowledge that you have read, understood, and agree to these terms and conditions.